Frequently Asked Questions
Everything you need to know about Gaia Herbs fashion and service.
What is the standard shipping timeframe for Gaia Herbs orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How can I return an item if it doesn't fit?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our online portal to generate a prepaid return shipping label.
Are your garments made from sustainable materials?
Yes, true to our name, Gaia Herbs prioritizes the planet. Our collections feature organic cotton, recycled polyester, and eco-friendly dyes to ensure a minimal environmental footprint.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Shop Pay.
How do I determine my correct size?
Each product page includes a detailed sizing chart with measurements in both inches and centimeters. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.