Returns & Exchanges
At Gaia Herbs, we want you to feel as beautiful as our botanical-inspired designs, which is why we offer a seamless 30-day return policy on all unworn apparel. If your purchase doesn't perfectly align with your style, we are happy to provide a full refund or exchange to ensure your wardrobe remains in harmony.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
- 3.Affix the Label
Download and print the prepaid sustainable shipping label provided through the portal and secure it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier; you will receive a confirmation email and a refund notification once our team inspects the return.
